How to promise that our design of non-disclosure to others?

If your design through our processing to finish and you don’t want others to know, we can offer a non-disclosure agreement to sign with you. And we never show out the design from customers before getting the permits. It’s our principle persisted.

Can I get samples for testing before order?

It is strongly recommended you check samples before order, and we assure that order will be the same as sample. To the most of samples such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware provided by free, but we will charge some shipping cost or use your express carrier account.

How much prepayment should I do when place an order?

We will accept 30%~50% prepayment depending on how much of order value.

What payment methods do you do?

We accept sample cost pay through PayPal, Western Union, MoneyGram and T/T. Most of our orders is through PayPal because it is to keep money safer whether buyer and seller.

Can you custom any shape of quartz products?

We can custom most of quartz glass products depending on your clear design or drawing.

This question is also our most concerned about. On the premise of keeping quality and reasonable price, we care about the service more. We never ask customers to do something following our minds. Our job is to make good products and to let our customers to take the goods conveniently in lowest cost. We can solve many problems such as right lead time & delivery, shipping on time, packing to keep goods safe, easy to do payment, preparing all the docs for clearance like free certificate of original, free remaking goods & resending for shipping damage and so on. So let’s get a order first to try us.

Customized samples need cost?

Free sample to simple made items such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware and so on.

The samples need the freight?

Yes. But we will give you a unbelievable low shipping cost by our strong logistics source. Like a package sent to USA is just to be charged $15~$20 by FedEx/UPS/TNT/DHL/EMS, so it’s nothing for a real importer.

How should I do if the products we have recieved do not match the samples?

Our company will be very serious to deal with this kind of problem. If it is because of our factory negligence, we will have no hesitation to resend replacements marked problem or all of goods. If the quartz products are damaged due to the shipping, we will actively claim to the shipping company and at the same time we resend the replacements.

How to ensure product quality?

Our products are seriously in compliance with the national quality standards system.We also can provide you free samples for test. Recently, our factory has the most advanced equipments and a number of outstanding technical workers. This is the premise and necessary for producing high quality quartz products. Please believe us.

Imibuzo Evame Ukubuzwa | Umkhiqizi we-China Quality Fused Quartz

Thola izixazululo ezithile lapha noma uthinte nje ku- sales@micquartz.com.

Ungathembisa kanjani ukuthi idizayini yethu yokungadaluli abanye?i-carl c2018-05-23T16:09:32+08:00

Ungathembisa kanjani ukuthi idizayini yethu yokungadaluli abanye?

Uma ukwakheka kwakho ngokusebenzisa ukucubungula kwethu ukuqeda futhi ungafuni ukuthi abanye bazi, singanikela ngesivumelwano sokudalula ukusayina nawe. Futhi asikaze siveze ukwakheka okuvela kumakhasimende ngaphambi kokuthola izimvume. Kungumgomo wethu ophikelelayo.

Ngingathola amasampula wokuhlolwa ngaphambi koku-oda?i-carl c2018-05-16T15:14:37+08:00

Ngingathola amasampula wokuhlolwa ngaphambi koku-oda?

Kunconywa ngokuqinile ukuthi uhlole amasampula ngaphambi kwe-oda, futhi siqinisekisa ukuthi i-oda lizofana nesampula. Amasampula amaningi afana nobukhulu obuncane besigaxa se-quartz esihlanganisiwe, amapuleti e-quartz / ama-discs, izinduku ze-quartz nezinto ezilula ezenziwe nge-quartz glassware ezinikezwe mahhala, kepha sizokhokhisa izindleko zokuthumela noma sisebenzise i-akhawunti yakho yenethiwekhi.

Kufanele ngenze malini ngaphambi kwesikhathi lapho ngifaka i-oda?i-carl c2018-05-16T15:18:19+08:00

Kufanele ngenze malini ngaphambi kwesikhathi lapho ngifaka i-oda?

Sizokwamukela u-30% ~ 50% wekhokha kusengaphambili kuye ngokuthi lingakanani inani le-oda.

Yiziphi izindlela zokukhokha ozenzayo?i-carl c2018-05-16T15:24:51+08:00

Yiziphi izindlela zokukhokha ozenzayo?

Samukela inkokhelo yezindleko zesampula nge-PayPal, i-Western Union, i-MoneyGram ne-T / T. Iningi lama-oda ethu lisebenza nge-PayPal ngoba ukugcina imali iphephile noma ngabe umthengi nomthengisi.

Ungakwazi ukwenza ngokwezifiso noma imuphi umkhiqizo we-quartz?i-carl c2018-05-16T15:29:03+08:00

Ungakwazi ukwenza ngokwezifiso noma imuphi umkhiqizo we-quartz?

Singawenza ngokwezifiso imikhiqizo eminingi yengilazi ye-quartz ngokuya ngomklamo wakho ocacile noma umdwebo.

Kungani ukhethe us?i-carl c2018-05-16T15:48:09+08:00

Kungani ukhethe us?

Lo mbuzo futhi ukhathazeka kakhulu ngathi. Ngesisekelo sokugcina ikhwalithi nentengo enengqondo, siyikhathalela kakhulu le nsizakalo. Asikaze sicele amakhasimende ukuthi enze okuthile ngokulandela izingqondo zethu. Umsebenzi wethu ukwenza imikhiqizo emihle nokuvumela amakhasimende ethu ukuthi athathe izimpahla kalula ngezindleko eziphansi kakhulu. Singakwazi ukuxazulula izinkinga eziningi njengesikhathi sokuhola esifanele kanye nokulethwa, ukuthunyelwa ngesikhathi, ukupakisha ukugcina izimpahla ziphephile, kulula ukwenza inkokhelo, ukulungiselela wonke amadokhumende okuthola imvume njengesitifiketi samahhala sangempela, izimpahla zokubuyisela mahhala nokuthumela kabusha ukulimala kokuthumela nokunye vula. Ngakho-ke ake sithole i-oda kuqala lokuzama thina.

Amasampula enziwe ngokwezifiso adinga izindleko?i-carl c2018-05-16T15:58:01+08:00

Amasampula enziwe ngokwezifiso adinga izindleko?

Isampula lamahhala ezintweni ezenziwe kalula ezifana nobukhulu obuncane beshubhu le-quartz elihlanganisiwe, amapuleti / ama-discs e-quartz, izinduku ze-quartz kanye ne-quartz glassware elula eyenziwe njalonjalo.

Amasampula adinga imithwalo?i-carl c2018-05-16T15:57:26+08:00

Amasampula adinga imithwalo?

Yebo. Kepha sizokunikeza izindleko ezingakholeki zokuthumela ngomthombo wethu oqinile wezinto zokusebenza. Njengephakeji elithunyelwe e-USA kufanele nje likhokhiswe u- $ 15 ~ $ 20 yiFedEx / UPS / TNT / DHL / EMS, ngakho-ke akuyona into yokungenisa izimpahla kwangempela.

Kufanele ngenze kanjani uma imikhiqizo esiyitholile ingafani namasampuli?i-carl c2018-05-16T16:01:37+08:00

Kufanele ngenze kanjani uma imikhiqizo esiyitholile ingafani namasampuli?

Inkampani yethu izobucayi kakhulu ukubhekana nale nkinga. Uma kungenxa yobudedengu befektri yethu, ngeke sibe manqikanqika ukuphinda sithumele inkinga emisiwe noma yonke impahla. Uma imikhiqizo ye-quartz yonakele ngenxa yokuthunyelwa kwayo, sizofaka isicelo enkampanini yokuthumela izimpahla futhi ngasikhathi sinye sithumele okushintshiwe.

Ungaqinisekisa kanjani ikhwalithi yomkhiqizo?i-carl c2018-05-16T16:04:30+08:00

Ungaqinisekisa kanjani ikhwalithi yomkhiqizo?

Imikhiqizo yethu ithobela kakhulu uhlelo lukazwelonke lwamazinga wekhwalithi.Singakunikeza namasampuli wamahhala wokuhlolwa. Muva nje, imboni yethu inezinto ezisezingeni eliphakeme kakhulu kanye nenani lezisebenzi ezivelele zobuchwepheshe. Lesi yisisekelo futhi siyadingeka ekukhiqizeni imikhiqizo ye-quartz esezingeni eliphakeme. Sicela usikholwe.