How to promise that our design of non-disclosure to others?

If your design through our processing to finish and you don’t want others to know, we can offer a non-disclosure agreement to sign with you. And we never show out the design from customers before getting the permits. It’s our principle persisted.

Can I get samples for testing before order?

It is strongly recommended you check samples before order, and we assure that order will be the same as sample. To the most of samples such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware provided by free, but we will charge some shipping cost or use your express carrier account.

How much prepayment should I do when place an order?

We will accept 30%~50% prepayment depending on how much of order value.

What payment methods do you do?

We accept sample cost pay through PayPal, Western Union, MoneyGram and T/T. Most of our orders is through PayPal because it is to keep money safer whether buyer and seller.

Can you custom any shape of quartz products?

We can custom most of quartz glass products depending on your clear design or drawing.

This question is also our most concerned about. On the premise of keeping quality and reasonable price, we care about the service more. We never ask customers to do something following our minds. Our job is to make good products and to let our customers to take the goods conveniently in lowest cost. We can solve many problems such as right lead time & delivery, shipping on time, packing to keep goods safe, easy to do payment, preparing all the docs for clearance like free certificate of original, free remaking goods & resending for shipping damage and so on. So let’s get a order first to try us.

Customized samples need cost?

Free sample to simple made items such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware and so on.

The samples need the freight?

Yes. But we will give you a unbelievable low shipping cost by our strong logistics source. Like a package sent to USA is just to be charged $15~$20 by FedEx/UPS/TNT/DHL/EMS, so it’s nothing for a real importer.

How should I do if the products we have recieved do not match the samples?

Our company will be very serious to deal with this kind of problem. If it is because of our factory negligence, we will have no hesitation to resend replacements marked problem or all of goods. If the quartz products are damaged due to the shipping, we will actively claim to the shipping company and at the same time we resend the replacements.

How to ensure product quality?

Our products are seriously in compliance with the national quality standards system.We also can provide you free samples for test. Recently, our factory has the most advanced equipments and a number of outstanding technical workers. This is the premise and necessary for producing high quality quartz products. Please believe us.

FAQ | Umgangatho wase China oMiswe kwiQuartz uMvelisi

Fumana ezinye izisombululo apha okanye uqhagamshele ku intengiso@micquartz.com.

Ungasithembisa njani ukuba uyilo lwethu lokungazichazi kwabanye?UCarl c2018-05-23T16:09:32+08:00

Ungasithembisa njani ukuba uyilo lwethu lokungazichazi kwabanye?

Ukuba uyilo lwakho ngokuqhubekeka kwethu ukugqiba kwaye awufuni abanye bazi, singanikezela ngesivumelwano sokungazichazi ukuba sisayine nawe. Kwaye asikhe sibonise uyilo kubathengi ngaphambi kokufumana iimvume. Umgaqo wethu uqhubekile.

Ngaba ndingafumana iisampulu zokuvavanywa ngaphambi komyalelo?UCarl c2018-05-16T15:14:37+08:00

Ngaba ndingafumana iisampulu zokuvavanywa ngaphambi komyalelo?

Kuyacetyiswa ukuba ujonge iisampulu ngaphambi komyalelo, kwaye siyaqinisekisa ukuba iodolo iya kufana nesampulu. Uninzi lweesampulu ezinje ngemilinganiselo emincinci ye-quartz tubing, i-quartz plate / ii-discs, i-quartz rods kunye nezinto ezilula ezenziwe nge-quartz zeglasi ezinikezwe simahla, kodwa siya kuhlawulisa iindleko zokuhambisa okanye sisebenzise i-akhawunti yakho yokuphatha.

Ndifanele ndenze imali engakanani ngaphambi kokuba ndenze iodolo?UCarl c2018-05-16T15:18:19+08:00

Ndifanele ndenze imali engakanani ngaphambi kokuba ndenze iodolo?

Siza kwamkela i-30% ~ 50% yokubhatalwa kwangaphambili kuxhomekeke kubungakanani bexabiso leodolo.

Zeziphi iindlela zokuhlawula ozenzayo?UCarl c2018-05-16T15:24:51+08:00

Zeziphi iindlela zokuhlawula ozenzayo?

Samkela isampulu yokuhlawula iindleko ngePayPal, i-Western Union, iMoneyGram kunye ne-T / T. Uninzi lweodolo zethu zenziwa ngePayPal kuba kukugcina imali ikhuselekile nokuba umthengi kunye nomthengisi.

Ngaba unokwenza ngokwezifiso naluphi na uhlobo lweemveliso ze-quartz?UCarl c2018-05-16T15:29:03+08:00

Ngaba unokwenza ngokwezifiso naluphi na uhlobo lweemveliso ze-quartz?

Sinokwenza isiko lemveliso yeglasi ye-quartz kuxhomekeke kuyilo olucacileyo okanye umzobo.

Kutheni ukhetha thina?UCarl c2018-05-16T15:48:09+08:00

Kutheni ukhetha thina?

Lo mbuzo ngowona sixhalabisayo. Kwisiseko sokugcina umgangatho kunye nexabiso elifanelekileyo, siyikhathalele inkonzo ngakumbi. Asizange sicele abathengi ukuba benze into elandela iingqondo zethu. Umsebenzi wethu kukwenza iimveliso ezilungileyo kwaye ukuvumela abathengi bethu ukuba bathathe iimpahla ngokufanelekileyo ngexabiso eliphantsi. Singazisombulula iingxaki ezininzi ezinje ngexesha elifanelekileyo lokuhambisa kunye nokuhambisa, ukuhambisa ngexesha, ukupakisha ukugcina iimpahla zikhuselekile, kulula ukwenza intlawulo, silungiselela onke amaxwebhu ukuze kugqitywe isatifikethi simahla sentsusa, izinto zokubuyisela simahla kunye nokuthumela kwakhona ngomonakalo wokuthumela ngenqanawa ivuliwe. Ke masifumane iodolo kuqala ukuba sizame.

Iisampuli ngentando kufuneka iindleko?UCarl c2018-05-16T15:58:01+08:00

Iisampuli ngentando kufuneka iindleko?

Isampuli yasimahla kwizinto ezenziwe ngokulula ezinje ngemilinganiselo emincinci ye-quartz tubing, i-quartz plate / ii-discs, i-quartz rods kunye ne-quartz glassware elula kunye nokunye.

Iisampulu zifuna ukuthuthwa kwempahla?UCarl c2018-05-16T15:57:26+08:00

Iisampulu zifuna ukuthuthwa kwempahla?

Ewe. Kodwa siya kukunika indleko zokuhambisa eziphantsi ngokungakholelekiyo ngumthombo wethu owomeleleyo wamalungiselelo. Njengephakheji ethunyelwe e-USA kufuneka ihlawuliswe i- $ 15 ~ $ 20 yiFedEx / UPS / TNT / DHL / EMS, ke ayisiyonto yokungenisa ngenene.

Ndifanele ndenze njani ukuba iimveliso esizamkeleyo azingqinelani neesampulu?UCarl c2018-05-16T16:01:37+08:00

Ndifanele ndenze njani ukuba iimveliso esizamkeleyo azingqinelani neesampulu?

Inkampani yethu iya kuba yinto enzulu kakhulu ukujongana nale ngxaki. Ukuba kungenxa yokungakhathali kwefektri yethu, asizukuthandabuza ukuphinda sithumele ingxaki ephawulweyo okanye zonke iimpahla. Ukuba iimveliso ze-quartz zonakalisiwe ngenxa yokuhambisa ngenqanawa, siya kuthi sibange kwinkampani yokuhambisa kwaye kwangaxeshanye siphinde sibuyele endaweni yoko.

Uqinisekisa njani ukuba umgangatho wemveliso?UCarl c2018-05-16T16:04:30+08:00

Uqinisekisa njani ukuba umgangatho wemveliso?

Iimveliso zethu zithobela ngokungqongqo inkqubo esemgangathweni yomgangatho kazwelonke.Singakunika iisampulu zasimahla zovavanyo. Kutshanje, umzi-mveliso wethu unezixhobo eziphambili kunye nenani labasebenzi ababalaseleyo bezobugcisa. Esi sisiseko kwaye siyimfuneko ekuveliseni iimveliso ze-quartz ezikumgangatho ophezulu. Nceda usikholelwe.