How to promise that our design of non-disclosure to others?

If your design through our processing to finish and you don’t want others to know, we can offer a non-disclosure agreement to sign with you. And we never show out the design from customers before getting the permits. It’s our principle persisted.

Can I get samples for testing before order?

It is strongly recommended you check samples before order, and we assure that order will be the same as sample. To the most of samples such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware provided by free, but we will charge some shipping cost or use your express carrier account.

How much prepayment should I do when place an order?

We will accept 30%~50% prepayment depending on how much of order value.

What payment methods do you do?

We accept sample cost pay through PayPal, Western Union, MoneyGram and T/T. Most of our orders is through PayPal because it is to keep money safer whether buyer and seller.

Can you custom any shape of quartz products?

We can custom most of quartz glass products depending on your clear design or drawing.

This question is also our most concerned about. On the premise of keeping quality and reasonable price, we care about the service more. We never ask customers to do something following our minds. Our job is to make good products and to let our customers to take the goods conveniently in lowest cost. We can solve many problems such as right lead time & delivery, shipping on time, packing to keep goods safe, easy to do payment, preparing all the docs for clearance like free certificate of original, free remaking goods & resending for shipping damage and so on. So let’s get a order first to try us.

Customized samples need cost?

Free sample to simple made items such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware and so on.

The samples need the freight?

Yes. But we will give you a unbelievable low shipping cost by our strong logistics source. Like a package sent to USA is just to be charged $15~$20 by FedEx/UPS/TNT/DHL/EMS, so it’s nothing for a real importer.

How should I do if the products we have recieved do not match the samples?

Our company will be very serious to deal with this kind of problem. If it is because of our factory negligence, we will have no hesitation to resend replacements marked problem or all of goods. If the quartz products are damaged due to the shipping, we will actively claim to the shipping company and at the same time we resend the replacements.

How to ensure product quality?

Our products are seriously in compliance with the national quality standards system.We also can provide you free samples for test. Recently, our factory has the most advanced equipments and a number of outstanding technical workers. This is the premise and necessary for producing high quality quartz products. Please believe us.

FAQ | Manifattur tal-Kwarz tal-Kwalità fuża taċ-Ċina

Sib xi soluzzjonijiet hawn jew sempliċement biex tikkuntattja lil sales@micquartz.com.

Kif wegħda li d-disinn tagħna ta ’nuqqas ta’ żvelar lil ħaddieħor?Carl c2018-05-23T16:09:32+08:00

Kif wegħda li d-disinn tagħna ta ’nuqqas ta’ żvelar lil ħaddieħor?

Jekk id-disinn tiegħek permezz tal-ipproċessar tagħna jispiċċa u ma tridx li oħrajn ikunu jafu, nistgħu noffru ftehim ta 'non-divulgazzjoni biex niffirmaw miegħek. U aħna qatt ma nuru d-disinn mill-klijenti qabel ma niksbu l-permessi. Huwa l-prinċipju tagħna ppersistiet.

Nista 'nikseb kampjuni għall-ittestjar qabel l-ordni?Carl c2018-05-16T15:14:37+08:00

Nista 'nikseb kampjuni għall-ittestjar qabel l-ordni?

Huwa rrakkomandat ħafna li tiċċekkja l-kampjuni qabel l-ordni, u nassiguraw li l-ordni tkun l-istess bħall-kampjun. Għall-biċċa l-kbira tal-kampjuni bħal dimensjonijiet żgħar ta 'tubi tal-kwarz imdewweb, pjanċi / diski tal-kwarz, vireg tal-kwarz u oġġetti tal-ħġieġ tal-kwarz magħmula sempliċi pprovduti b'xejn, imma aħna niċċarġjaw xi spiża tat-tbaħħir jew nużaw il-kont tal-ġarr espress tiegħek.

Kemm bil-quddiem għandi nagħmel meta nagħmel ordni?Carl c2018-05-16T15:18:19+08:00

Kemm bil-quddiem għandi nagħmel meta nagħmel ordni?

Aħna naċċettaw ħlas bil-quddiem ta ’30% ~ 50% skond kemm ta’ valur ordinarju.

X'metodi ta 'ħlas tagħmel?Carl c2018-05-16T15:24:51+08:00

X'metodi ta 'ħlas tagħmel?

Aħna naċċettaw il-ħlas tal-ispiża tal-kampjun permezz ta 'PayPal, Western Union, MoneyGram u T / T. Ħafna mill-ordnijiet tagħna huma permezz ta 'PayPal għax huwa biex inżommu l-flus aktar sikuri kemm jekk ix-xerrej u kemm il-bejjiegħ.

Tista 'tagħmel xi forma ta' prodotti tal-kwarz?Carl c2018-05-16T15:29:03+08:00

Tista 'tagħmel xi forma ta' prodotti tal-kwarz?

Nistgħu custom ħafna mill-prodotti tal-ħġieġ tal-kwarz skond id-disinn ċar jew it-tpinġija tiegħek.

Għaliex jagħżel magħna?Carl c2018-05-16T15:48:09+08:00

Għaliex jagħżel magħna?

Din il-mistoqsija hija wkoll l-iktar imħassba tagħna. Fuq il-premessa li nżommu kwalità u prezz raġonevoli, aħna nieħdu ħsieb is-servizz aktar. Aħna qatt ma nitolbu lill-klijenti jagħmlu xi ħaġa wara moħħna. Ix-xogħol tagħna huwa li nagħmlu prodotti tajbin u li nħallu lill-klijenti tagħna jieħdu l-oġġetti b'mod konvenjenti bl-inqas spejjeż. Nistgħu nsolvu bosta problemi bħal ħin ta 'tmexxija tajjeb & kunsinna, tbaħħir fil-ħin, ippakkjar biex inżommu l-oġġetti siguri, faċli biex tagħmel il-ħlas, nippreparaw id-dokumenti kollha għall-ikklerjar bħal ċertifikat b'xejn ta' merkanzija oriġinali mill-ġdid bla ħlas u tibgħat mill-ġdid għal ħsara fit-tbaħħir u hekk fuq. Mela ejja niksbu ordni l-ewwel biex tipprova magħna.

Kampjuni personalizzati bżonn l-ispiża?Carl c2018-05-16T15:58:01+08:00

Kampjuni personalizzati bżonn l-ispiża?

Kampjun b'xejn għal oġġetti magħmula sempliċi bħal dimensjonijiet żgħar ta 'tubi tal-kwarz imdewweb, pjanċi / diski tal-kwarz, vireg tal-kwarz u oġġetti tal-ħġieġ magħmulin sempliċi tal-kwarz eċċ.

Il-kampjuni jeħtieġu l-merkanzija?Carl c2018-05-16T15:57:26+08:00

Il-kampjuni jeħtieġu l-merkanzija?

Iva. Imma aħna ser nagħtuk spiża baxxa inkredibbli tat-tbaħħir mis-sors qawwi tal-loġistika tagħna. Bħal pakkett mibgħut lill-Istati Uniti għandu jiġi ċċarġjat biss $ 15 ~ $ 20 minn FedEx / UPS / TNT / DHL / EMS, allura mhu xejn għal importatur reali.

Kif għandi nagħmel jekk il-prodotti li rċevejna ma jaqblux mal-kampjuni?Carl c2018-05-16T16:01:37+08:00

Kif għandi nagħmel jekk il-prodotti li rċevejna ma jaqblux mal-kampjuni?

Il-kumpanija tagħna se tkun serja ħafna biex tittratta din it-tip ta 'problema. Jekk huwa minħabba n-negliġenza tal-fabbrika tagħna, aħna ma jkollna ebda eżitazzjoni li nibagħtu mill-ġdid is-sostituzzjonijiet problema mmarkata jew l-oġġetti kollha. Jekk il-prodotti tal-kwarz huma mħassra minħabba t-tbaħħir, aħna se nikklejmjaw b'mod attiv lill-kumpanija tat-tbaħħir u fl-istess ħin irridu nibagħtu mill-ġdid is-sostituzzjonijiet.

Kif tiġi żgurata l-kwalità tal-prodott?Carl c2018-05-16T16:04:30+08:00

Kif tiġi żgurata l-kwalità tal-prodott?

Prodotti tagħna huma serjament f'konformità mal-istandards ta 'kwalità nazzjonali system.We wkoll jistgħu jagħtuk kampjuni b'xejn għat-test. Riċentement, il-fabbrika tagħna għandha l-aktar tagħmir avvanzat u numru ta 'ħaddiema tekniċi pendenti. Din hija l-premessa u meħtieġa għall-produzzjoni ta 'prodotti tal-kwarz ta' kwalità għolja. Jekk jogħġbok emmina.