How to promise that our design of non-disclosure to others?

If your design through our processing to finish and you don’t want others to know, we can offer a non-disclosure agreement to sign with you. And we never show out the design from customers before getting the permits. It’s our principle persisted.

Can I get samples for testing before order?

It is strongly recommended you check samples before order, and we assure that order will be the same as sample. To the most of samples such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware provided by free, but we will charge some shipping cost or use your express carrier account.

How much prepayment should I do when place an order?

We will accept 30%~50% prepayment depending on how much of order value.

What payment methods do you do?

We accept sample cost pay through PayPal, Western Union, MoneyGram and T/T. Most of our orders is through PayPal because it is to keep money safer whether buyer and seller.

Can you custom any shape of quartz products?

We can custom most of quartz glass products depending on your clear design or drawing.

This question is also our most concerned about. On the premise of keeping quality and reasonable price, we care about the service more. We never ask customers to do something following our minds. Our job is to make good products and to let our customers to take the goods conveniently in lowest cost. We can solve many problems such as right lead time & delivery, shipping on time, packing to keep goods safe, easy to do payment, preparing all the docs for clearance like free certificate of original, free remaking goods & resending for shipping damage and so on. So let’s get a order first to try us.

Customized samples need cost?

Free sample to simple made items such as small dimensions of fused quartz tubing, quartz plates/discs, quartz rods and simple made quartz glassware and so on.

The samples need the freight?

Yes. But we will give you a unbelievable low shipping cost by our strong logistics source. Like a package sent to USA is just to be charged $15~$20 by FedEx/UPS/TNT/DHL/EMS, so it’s nothing for a real importer.

How should I do if the products we have recieved do not match the samples?

Our company will be very serious to deal with this kind of problem. If it is because of our factory negligence, we will have no hesitation to resend replacements marked problem or all of goods. If the quartz products are damaged due to the shipping, we will actively claim to the shipping company and at the same time we resend the replacements.

How to ensure product quality?

Our products are seriously in compliance with the national quality standards system.We also can provide you free samples for test. Recently, our factory has the most advanced equipments and a number of outstanding technical workers. This is the premise and necessary for producing high quality quartz products. Please believe us.

FAQ | Haina Kaihanga Waihanga Kounga Kounga Kounga

Kimihia etahi otinga ki konei, ki te whakapā atu ranei sales@micquartz.com.

Me pehea te korero mo to taatau hoahoa o te kore korero ki etahi atu?carl c2018-05-23T16:09:32+08:00

Me pehea te korero mo to taatau hoahoa o te kore korero ki etahi atu?

Mena ka mutu to hoahoa na roto i ta maatau tukatuka, kaore koe e hiahia kia mohio etahi atu, ka taea e matou te tuku kirimana kore korero ki te haina me koe. A kaore rawa matou e whakaatu i te hoahoa mai i nga kaihoko i mua i te whiwhi whakaaetanga. Ko ta matou kaupapa i mau tonu.

Ka taea e au te tiki tauira mo te whakamatautau i mua i te raupapa?carl c2018-05-16T15:14:37+08:00

Ka taea e au te tiki tauira mo te whakamatautau i mua i te raupapa?

E tino taunaki ana kia tirohia e koe nga tauira i mua i te ota, a ka kii matou ka rite te ota ki te tauira. Ki te nuinga o nga tauira penei i nga rahinga iti o te ngongo quartz, pereti quartz / kōpae, rakau quartz me nga karaehe kiripaka ngawari e whakaratohia ana ma te kore utu, engari ka utua e matou etahi utu kaipuke ka whakamahi ranei i to putea kawe korero.

Kia pehea te nui o taku utu ki te whakatakoto i te raupapa?carl c2018-05-16T15:18:19+08:00

Kia pehea te nui o taku utu ki te whakatakoto i te raupapa?

Ka whakaaetia e matou te 30% ~ 50% i mua i runga i te nui o te uara whakaritenga.

He aha nga tikanga utu e mahi ana koe?carl c2018-05-16T15:24:51+08:00

He aha nga tikanga utu e mahi ana koe?

Ka whakaae matou ki nga utu utu tauira ma PayPal, Western Union, MoneyGram me T / T. Ko te nuinga o a maatau ota na roto i a PayPal na te mea kia noho haumaru te moni mena ko te kaihoko me te kaihoko ranei.

Ka taea e koe te whakarite tetahi ahua o nga hua o te quartz?carl c2018-05-16T15:29:03+08:00

Ka taea e koe te whakarite tetahi ahua o nga hua o te quartz?

Ka taea e matou te nuinga o nga hua karaihe tawhito hei whakarite i runga i to maatau hoahoa tuhi ranei.

Aha tatou e whiriwhiri?carl c2018-05-16T15:48:09+08:00

Aha tatou e whiriwhiri?

Ko tenei patai ano hoki ta maatau e tino aro ana. I runga i te tikanga kia mau tonu te kounga me te utu tika, nui atu ta maatau ki te ratonga. Kaore maatau e tono ki nga kaihoko kia mahi i tetahi mea e whai ake nei i o maatau hinengaro. Ko ta maatau mahi ko te mahi i nga hua pai me te tuku i o taatau kaihoko ki te tango wawe i nga taonga me te utu iti rawa. Ka taea e taatau te whakatau i nga raru maha, penei i te wa tika me te tuku, te tukuna i te waa tika, te pikinga kia pai ai te tiaki o nga taonga, kia ngawari ki te utu, te whakarite i nga tuhinga katoa mo te whakawateatanga penei i te tiwhikete koreutu o te taketake, te whakahoki i nga taonga koreutu me te tuku ano mo nga kino o te kaipuke i runga i Na me tono e maatau te tuatahi ki te whakamatau i a maatau.

Me utu nga tauira ritenga?carl c2018-05-16T15:58:01+08:00

Me utu nga tauira ritenga?

He tauira koreutu ki nga mea ngawari noa iho penei i te waahanga iti o te ngongo kiripaka whakakao, nga papa / kuini kiripaka, tokotoko kiripaka me nga karaihe kiripaka maamaa ngawari, aha atu.

Ko nga tohu e hiahiatia ana te uta?carl c2018-05-16T15:57:26+08:00

Ko nga tohu e hiahiatia ana te uta?

Ae Engari ka hoatu e matou ki a koe he utu iti, tera e kore e whakaponohia e to maatau punawai kaha. Ka rite ki te kohinga i tukuna ki USA ka utua noa iho te $ 15 ~ $ 20 e te FedEx / UPS / TNT / DHL / EMS, no reira kaore he aha mo te tino kawemai.

Me pehea taku mahi ki te kore e rite nga hua i tohua e matou ki nga tauira?carl c2018-05-16T16:01:37+08:00

Me pehea taku mahi ki te kore e rite nga hua i tohua e matou ki nga tauira?

Ka tino kaha to taatau kamupene ki te whakatutuki i tenei momo raru. Mena na te mangere o to maatau wheketere, kaore matou e mangere ki te tuku atu i nga whakakapinga kua tohua he raru me nga taonga katoa. Mena kua pakaru nga hua quartz na te tuku, ka kaha taatau ki te kii ki te kamupene kaipuke me te wa ano ka tukuna ano e matou nga whakakapinga.

Me pehea te whakarite i te kounga hua?carl c2018-05-16T16:04:30+08:00

Me pehea te whakarite i te kounga hua?

He tino pai a tatou hua ki te paerewa paerewa paerewa o te motu. Ka taea hoki e matou te whakarato i nga tauira tuumata hei whakamatautau. I nga wa tata nei, ko to maatau wheketere nga taputapu tino matatau me te maha o nga kaimahi hangarau nui. Ko te kaupapa tenei me te mea e tika ana hei whakaputa i nga hua o te quartz kounga nui. Whakapono mai ki a matou.